Customer Service Advisor – Russian/ Spanish/ French (remote), Full time, Remote, Romania



Job information
 
Position
Customer Service Advisor – Russian/ Spanish/ French (remote)
Department
Customer support - Client service
Location
Remote
Country
Romania


Description
Candidates must have medium English skills + knowledge of one of the following foreign languages: Russian/ Spanish/ French

Responsibilities: will answer client (majority) and some hotels (minority) calls/emails asking for Customer Support on matters such as: how to make a reservation; where can client see/find services offered by the hotel/apartment; how to make reservation changes; reservations cancelation; access with kids/animals restrictions etc.; payment cancellations or refunds.

Work type: Voice calls (incoming) and email work




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