Contact Center Associate - Dutch and English, Full time, Bucuresti, Romania

Job information
Contact Center Associate - Dutch and English
Customer support - Client service

- Deliver exemplary customer service via phone calls, email and social media.
- As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries.

- Excellent speaking and writing skills in Dutch (C1 level) and English – fluency in speaking and writing correctly and at ease - mandatory.
- Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage.
- Graduate in any discipline or under graduates.
- Proficient in Microsoft Office, Outlook, Social Media.

- Competitive salary package
- Thorough training enabling all team to perform effectively
- Career growth opportunities within an international developing team

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