Service desk technician with German & English, Full time, Timisoara, Romania



Job information
 
Position
Service desk technician with German & English
Department
Customer Support
Target Date
2019-06-08
Location
Timisoara
Country
Romania


Requirements
- Spoken languages: fluent German and English
- Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
- Availability to work in day shifts


Description
- Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times

Requirements
- Spoken languages: fluent German and English
- Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
- Availability to work in day shifts

Benefits
Details:
Schedule: Monday to Friday, day shift, No nights
Support languages: German, English


What we offer:

- Permanent contract

- Central building offices with excellent view on the city, top facilities and equipment

- Competitive salary

- Performance bonus

- Meal tickets and gift vouchers

- Training opportunities

- Regina Maria medical package

- Copayment 7Card

- Extra vacation days

- Massage at the office day

- Fruits on the house

- Relocation package



Apply now